SERVICE AND SUPPORT
Liton Laser not only provides industry-leading aesthetic equipment, but also offers powerful and reliable service and support. Our services include OEM and ODM, clinical training, Internet-enabled machine technology, packaging & shipping, trade terms payment, and resale support for distributors.
Customize Your Branded Machine
We offer professional OEM and ODM services, including adding brand logos, selecting user interface languages, modifying machine shells, replacing internal parts, and many more customization services.
In addition to supporting the aesthetic equipment itself, we also provide specialized services for the marketing and clinical application of the machines.
Clinical Training Support
To ensure the most effective treatment results, Liton Laser offers professional training courses in core laser cosmetic technologies.
Our company has a professional medical professor, Dr. Hong, who is skilled in laser, pulsed laser, ultrasound, radiofrequency, electromagnetic, cavitation, and other physical cosmetic techniques.
- Basic Courses: Suitable for newcomers to the beauty industry, starting with basic theory and progressing to demonstrations of key treatments.
- Advanced Courses: Suitable for experienced beauticians or doctors, introducing more complex skin issue treatments with more aggressive approaches.
- Specialized Courses: Specialized training focusing on a single technique, machine, or treatment. Difficulty levels range from low to high.
We also provide Professor Hong’s original textbook on phototherapy, clinical treatment guidelines for the equipment, and laser training qualification certificates.
Internet-Connected Beauty Devices
Liton Laser provides internet technology for beauty equipment, allowing users to monitor the machine’s overall status and performance, including IP address, usage count, treatment records, and device performance. It also enables remote control of the machine, including forced on/off switching, usage restrictions, and security alarms.
- Records of equipment treatment and use are kept.
- Get the machine's geographical location in real time.
- Functions for saving and using patient treatment records.
- Identification and information matching of machine parts.
- Device access control, allowing you to add ads at any time.
- Remotely control the content displayed on the machine screen.
Machine Delivery Support
Safe Packaging
1. Multiple packaging options are available (wooden crates, cardboard boxes, aluminum cases), depending on the product.
2. The interior of the crates is lined with pearl cotton, EPE foam, bubble wrap, and other foam materials for cushioning and protection of the equipment.
3. Moisture-proofing measures are added, such as silica gel desiccant, to ensure that the equipment does not become damp during sea transport. We also shoot packaging videos for our clients.
Global Transportation
1. Offers multiple transportation options: express delivery, air freight, rail freight, and sea freight.
2. Track the entire logistics process with the tracking number and check the machine's location in real time.
3. Special logistics support: For some countries, we offer truck and road transport.
4. Global delivery service, providing door-to-door service whether you are on an island or in a remote area.
Shipping Time
1. Express delivery typically takes only 3-5 days. This is the best option if you need to get the machine quickly.
2. Air freight usually takes 15 days. Its advantage is that both price and time are within the acceptable range for most customers.
3. Rail freight takes one month. The price is lower, but there is usually a waiting list.
4. Sea freight takes two months. However, it is the cheapest shipping method.
Complete After-Sales System
Machine Warranty
Liton Laser's machine hosts come with a 2-year warranty. We unconditionally ensure your machine functions properly.
Handpiece Warranty
We offer a 1-year warranty on consumables such as machine handpieces. Consumables typically last for more than 1 year.
Repair Support
For machines not under warranty, we still provide permanent repair services and lifetime free technical support.
Extended Warranty
We accept flexible, customized after-sales plans and can extend the warranty period according to customer needs.
Trade and Payment Terms
Trade Terms
Liton Laser primarily offers three types of trade terms, allowing customers to choose the appropriate terms based on their specific circumstances.
- C&F (Cost and Freight). We handle production and shipping, while the customer handles customs clearance.
- EXW (Ex Works). We are only responsible for production; shipping and customs clearance are handled by the customer.
- DDP (Delivered Duty Paid). We handle production, shipping, and customs clearance. The customer simply waits.
Payment Terms
When you decide to partner with Liton Laser, you can choose any of the following payment methods:
Liton Laser Boosts Your Business
We are customer-centric and provide comprehensive, high-quality products and services.
What are our advantages?
Rich Industry Experience
With over 25 years of experience in the research and development and production of beauty equipment, we can meet any challenge and requirement.
Customized Solutions
We accept any modifications from our clients for beauty equipment, whether it's technology, parts, user interface, system language, machine shell, etc.
Clinical Training Guidance
Liton Laser prepares clinical treatment guidelines for its clients to achieve the most accurate treatment results and provides online training services.
High-quality Equipment
The company manufactures its products through ISO certification, adheres to strict quality standards, and provides a 2-year warranty for each machine.
